ScrappyLabs · Brand protection

Someone copied your store.

Same logo, same photos, same product, on a domain you don't own, running ads on your name. It takes your customers' money and ships nothing. Then those customers call you. We find these stores, prove what they are, and get them taken down.

Happening right now?

Call (336) 296-9877 and say it's urgent, or email [email protected]. Send the fake site's address if you have it. Don't buy from it to "test" it.

How you'll notice

The signs

Customers call or email about orders you have no record of.
Your brand shows up in ads you didn't buy.
A domain like yourbrand.shop, yourbrand.us, yourbrand-official.com or us-yourbrand.com appears.
Your photos, your logo, even your phone number, on a site that isn't yours.

That last one is the cruel part. The fake store often lists your real number, so the people it robbed call your staff, angry about orders you never took.

What we do

Find it, prove it, take it down, keep watching

AlertIf we find a clone of your brand, we tell you, with the evidence and the do-it-yourself report links. No charge and no strings.Free

TakedownAn evidence pack (screenshots, domain and hosting records, payment methods, timestamps, file fingerprints) and every report prepared: the store platform, the payment processor, the ad network, the domain registrar, the host, and the browser warning lists. You sign the ones that need the trademark owner. We check every day and re-file until it is gone.Per incident

WatchA daily sweep of newly registered domains and new security certificates for your name and its look-alikes. Same-day alert when one appears, often while the fake store is still behind a password page. Monthly report.Monthly

Operator mappingCrews run many stores from one kit. We follow the shared mail servers, page templates and registrations to the sibling stores, so the reports ask for the whole account to come down, not one shop.Included

Taking down one store is the start. When we found the first copy in our last case, the backup store was already registered and waiting.

Why it matters

What it costs you

Your support team absorbs it. Every robbed customer is a call, an email or a bad review with your name on it.
They come back. Clone crews register spare domains in advance. One report rarely ends it.
Nothing alerts you. No one broke into your systems. They copied your public website, so none of your security tools sees a thing.
Enterprise tools are priced for enterprises. The big brand-protection platforms are built and priced for big companies. Smaller brands are exactly who these crews go after.

Getting started

What we need from you

Your real domains and stores, so we never flag you.
Your trademark registration, if you have one.
A short authorization letter, so we can file as your agent where platforms allow it.

Straight talk

This is not legal advice. Sworn trademark notices are signed by the trademark owner, and we will tell you which ones those are. Some platforms act within hours, some take weeks. We keep the pressure on and tell you where every report stands.

The full story of one hunt, and a checklist for the morning you find a copy of your store: Somebody Cloned the Store.

Talk to Brian: (336) 296-9877 · [email protected]

ScrappyLabs · Asheville, NC · clients anywhere