ScrappyLabs is an AI consulting, development, and forward‑deployed engineering group. A receptionist that answers your phone at 9pm. A file clerk that read every job you ever did. When one isn't sure, it says so and gets a human.
Interview our AI right now:
(336) 296‑9877
Our AI answers. Say whatever you'd say to a person. Brian reads every transcript and calls you back.
You're on a ladder. The phone rings twice and gives up. That lead is already calling the next name on Google.
Quotes. Invoices. The inbox. The shift nobody pays you for, worked at the kitchen table after the real work is done.
Somewhere in these boxes: what you bid the Hendersons in 2019. You know it's in here. The afternoon is gone either way.
Your phone rings. Something picks up on the first ring. It sounds like somebody who works there.
Because now, something does.
That last line is the point. It does not guess.
No feature lists. Each build is scoped like a job: clear duties, a printed limit, and a reference you can check. What the industry calls AI agents, we treat as employees: hired for one job, held to its limits, supervised by a human.
Answers your line on the first ring. Every call, all night, all weekend. Takes messages, answers the questions you approve, and sends a summary you can read in ten seconds.
One limit, printed on purpose: when it isn't sure, it says so and takes a message for a human. No guessing. Ever.
Reference: answers our own line, (336) 296‑9877, right now. Call it. That's the reference.
Reads everything you have. Twenty years of quotes, contracts, emails, job photos. Then answers in plain words and shows you the exact page the answer came from.
One limit: if it isn't in your files, it says it isn't there.
Reference: working inside an e‑commerce company's stack today, reading years of tickets and records so every answer arrives with the page it came from.
Carries data between the two systems that refuse to talk, so nobody retypes numbers from one screen into another. Daily. For years.
One limit: a human approves anything it writes. If it can't verify a match, it queues the record for a person instead of forcing it.
Reference: keeps an e‑commerce company's orders, books, and support desk in step, every day. A person reviews every match before it lands.
A site like this one. A film of your business, rendered on our own machines, with an estimator that gives honest ballparks and a desk that books the visit.
One limit: the estimates it quotes are ranges you set. It never invents a price.
Reference: we built a painting contractor his whole new site, with a working estimator, before he agreed to anything. You're reading another one right now.
The four above are what we build most often — not the only things we build. Dispatch, scheduling, estimating, the books — describe the shift that eats your evenings and we'll design the job, build the agent, and fit it to the systems you already run.
One limit: every custom hire gets one, written down before it clocks in. If we can't print the limit, we don't build the job.
Reference: every position on this page started here — as a job nobody had built yet.
The number below is our real line. The thing that answers is the thing we sell.
(336) 296‑9877Say whatever you'd say to a person. Ask it something it shouldn't know, and listen to it decline to guess. Brian reads every transcript and calls you back within one business day.
Rather type? Talk to it in your browser instead.
We keep our clients private. The reference you can check is the one that answers the phone.
Forward‑deployed as their fractional CTO — storefront, support desk, accounting, dev — with agents built into the flow so orders, books, and systems finally talk to each other.
No numbers on this card on purpose. Their books are their business. That restraint is part of what you're hiring.
Our own venture, opening this fall. Brand film, identity, and site, all made in‑house. Zero vendor render credits.
Visit the brewery site →Machines in North Carolina that we physically own and run. For most jobs your files go there. Not to a big AI company's cloud. Nothing you give us ever trains anyone's model.
When a job genuinely needs a cloud model, we say so first. You decide. Where your data lives is a design decision we make with you, not fine print.
Your phone number stays yours. Your domain stays yours. Your data leaves with you. No long contract on the first project. Walk away clean.
ScrappyLabs is Brian Connelly's AI consulting and engineering shop in Asheville, North Carolina. Building since '93. The AI answering the phone on this page is his work, and so is the page.
Small on purpose: you get the person who builds it, and the machines it runs on sit in the building.
— Brian